Privacy Policy

Wrench Ready Mobile LLC ("Wrench Ready," "we," "us," or "our") operates the website wrenchreadymobile.com and the mobile mechanic services described on it. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

We may collect the following types of personal information:

Contact information: name, phone number, email address
Vehicle information: year, make, model, mileage, and service concerns you provide when requesting an appointment
Location information: the Spokane-area address or general location where you request service
Usage data: standard web analytics data such as pages visited, referring source, and browser type (collected via Google Analytics)

How We Use Your Information

We use the information we collect to:

Schedule and confirm mobile mechanic appointments
Communicate with you about your service request via phone call, text message, or email
Send voicemail notifications to our team when a customer call is missed
Improve our website and services
Respond to your questions or feedback

Text Messaging (SMS)

If you opt in to receive text messages from Wrench Ready Mobile, we may send you messages related to your appointment, service updates, or follow-up communication. Message and data rates may apply. Message frequency varies based on your interaction with our services.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. For additional support, contact us at admin@wrenchreadymobile.com or call (509) 309-0617.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes.

We may share limited information with trusted service providers who help us operate our business (for example, our scheduling platform or analytics provider), but only to the extent necessary to provide our services to you.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

Cookies and Tracking

Our website uses Google Analytics to understand how visitors interact with our site. This service may use cookies and similar technologies to collect usage data. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of text messages at any time by replying STOP

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: admin@wrenchreadymobile.com
Phone: (509) 309-0617